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Being a Guarantor - FAQs

Answers to Frequently Asked Questions

I have been asked by someone to stand as their Guarantor for a loan. What does that mean?

    • By acting as a Guarantor you are taking responsibility for the loan if the applicant fails to keep to the repayment terms. So long as the loan is repaid on time you will not have to do anything more than be part of the application process. However you should not agree to stand as Guarantor unless you are completely comfortable with the idea that you may have to make repayments if the applicant does not.

Do I meet the criteria to be a Guarantor?

What is involved in the application process?

    • You will need to to sign the agreement along with the applicant.

    • You may be required to provide a proof of identity (e.g. copy of passport) and copies of recent bank statements. However, our lenders are trying to simplify their processes and there is a growing liklihood that this will not be necessary.

    • Direct Debit may be used to collect money from you in the event that payments are missed by the applicant.

Why do you need Direct Debit/ debit card?

    • As a guarantor you are responsible for meeting repayments if the applicant defaults on a loan. The lender may use the debit card details or the direct debit to collect the payment from you in the event that it is impossible for them to collect from the applicant. A credit card may be acceptable.

Will you keep in touch with me to let me know how the loan is being handled?

    • Yes, the lender will send you monthly statements so that you know that the loan is being repaid correctly. If there is a problem they will also contact you by telephone, text or mail.

Can I act as a Guarantor for more that one loan with you?

    • No, if you are already standing as Guarantor for one guarantor loan you cannot stand as Guarantor for another until the first has been paid off.

Can I change my mind about being a Guarantor?

    • You can change your mind about being a Guarantor at any time until the loan has been paid out. When the loan is paid out it will be paid out into your bank account. It is then your responsibility, as the Guarantor, to pass the money on to the Applicant. Once you have done this you cannot change your mind about being the guarantor and will be responsible for the repayments on the loan and any other charges until the loan has been paid off.

Can the loan be paid off early?

    • Our lenders are completely flexible about this issue. The borrower can make overpayments and either reduce their payment period or skip payments in the future. The only thing they insist on is that the borrower make at least the normal monthly payment agreed to on their application form.

How will you deal with the information that you hold about me?

    • Our lenders are regulated by the Information Commissioner's Office under the Data Protection Act. They will always treat your information in a secure and confidential way.

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Solution Loans is a trading style of Affiniti Digital Media Ltd. Registered Office: Moorgate House, 7 Station Road West, Oxted, Surrey, RH8 9EE. Registered in England & Wales, number 5180470. Solution Loans is authorised and regulated by the Financial Conduct Authority (FRN 726074). Registered with the Information Commissioner's Office - Z8703415. Solution Loans acts as an introducer to guarantor loans lenders.